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Status: Available
Posted On: 11/26/2018
Job Location: Bryan, TX
Salary $10.00-12.00/hr
Job Type: Temp to Hire, Temp, Full Time
Education: • High school diploma or equivalent required
Experience:

• Customer Service experience
• Basic Sales Skills 

Job Categories:

Do you want to work for the biggest energy provider in the Houston area? Are you a competitive, patient, empathetic, and sales driven person? We are hiring Customer Service Representatives for NRG Energy in the Bryan/College Station area. Be part of this Fortune 500 Company and take advantage of this opportunity!
Benefits:
Hourly Rate plus Uncapped Commission!
Paid Training!!!
Weekends Off!
Tickets to the Houston Texans Football games, tickets to the Houston Live Stock Rodeo concerts, tickets to Astros Games
All-expense paid trip to a tropical location (ask for more details during orientation)
Top Performer Luncheons and Dinners
Opportunities to participate in special projects
Primary Responsibilities:
Handle multiple lines of businesses for NRG (mostly) over the phone - Web Chat & Email may be asked of you too
Interact with many customers per hour and have a knack for providing solutions that drive sales and support service
Talk to customers in a manner that makes them feel valued and appreciated during tough situations and great ones too
Expect various call types (included but not limited to) - billing, service/solutions, retention, complaint, ticketing resolution, account maintenance, up-sell value added products (minimum), etc.
Skills and Qualifications:
The ideal candidate is:
Problem-solver – able to decipher and make decisions on customer accounts quickly and efficiently
Passionate to provide product and environmental knowledge to customers
Multi-tasker
Commission-driven and able to work in a competitive sales environment.
Exudes professionalism in the way we speak and look
Technically savvy and swift to navigate through different computer programs
Bilingual in English and Spanish a plus, but not a requirement